We therefore sought and resolved to fill that gap with a commitment to exceed customer expectations in every aspect of logistics and transportation. The early years of AFC focused on building infrastructure, technology, and process; each of which encompass best practices and innovation. Embedded in all, and foundational, are our core values which remain required in all that we do.

We believe that personalized customer service, the dynamic human element, can serve as our foremost value. Our core values of being reliable, flexible, and predictable, provide that if we cannot do it, it cannot be done! We represent the entire transportation industry and will leverage any offering available to achieve our mandate of “exceeding expectations”. As we continue in our tireless pursuit of excellence, the AFC model continues to remain and shall be dynamic – adjusting to the ever changing requirements in the supply chain while never losing sight of our core values and foundational principles.

The AFC business model has been framed and fashioned to meet the customer, where-they-are and address their needs; which reflects our commitment to be anywhere, do anything, at anytime. In doing so, each office, staff and operator is empowered to fulfill the customer expectations and exceed them; with as few layers as possible requiring management approval. The end result, and only acceptable desired outcome, is execution, performance and customer satisfaction in; quality of service, competitive pricing and value added services. We must bring value – we exist for the customer! Germane to who we are and why we are confident that we will achieve these goals is founded upon the diverse talent which we presently have and are committed to leveraging on behalf, and for the benefit, of our customers. Our executive staff, along with operators is aligned with our core values which mandate a diverse community in people, ethnic groups, and industry expertise. This diversity is represented, embraced by, and provides that AFC has on staff personnel from transportation suppliers as well as shippers in conjunction with support staff representing all primary disciplines in business.

Our mission on the outset remains foremost today. We believe this is not only attainable, as we are committed to innovate and reinvent as needed, but in doing so we will be known not solely as the best in the business in “exceeding expectations” nationally, but also globally in an ever changing world. Our goal and commitment is to be the first option considered when it has to be done right the first time – no excuses!

Sincerely,

Glenn Henderson

“Consistently Exceeding Customers’ Expectations.”